Location: Ringwood, Melbourne VIC
Job Type: Full time
Salary: $80,680 pa + super + 19 day month
Maroondah City Council is seeking a motivated and customer focused IT professional to join our team, providing comprehensive IT Service Desk support to our internal stakeholders and systems.
You will be the first point of contact for user IT requests, offering first level support and resolution for a variety of systems.
You will need a tertiary qualification in Computer Science, Information Technology and demonstrate advanced computer literacy with proven expertise inclusive of but not limited to hardware and software troubleshooting, network connectivity, local login accounts (Active Directory/AzureAD) Windows operating systems (10/11/Server), mobile operating systems (Android/iOS) and Microsoft Office 365 Suite of products is essential. Strong interpersonal skills and a commitment to delivering exceptional customer service to our internal stakeholders are also required. Qualifications and previous experience in a similar role is highly desirable.