Location: Perth WA
Job Type: Full time
Salary: $122,693.21 p.a. + Housing Allowance
The Role
The Town of Port Hedland is seeking a technically skilled and solutions-driven IT professional to join our team, reporting directly to the Principal IT Operations.
In this key role, you’ll be responsible for overseeing critical IT functions, managing complex incidents, and driving continuous improvement across our systems and environments. You’ll provide expert-level support to internal teams and Elected Members, ensuring reliable and efficient IT service delivery. Your work will span incident and change management, asset lifecycle coordination, and proactive system monitoring, with a strong focus on automation and innovation.
We’re looking for someone with:
- Proven experience in Microsoft 365 and a broad range of IT hardware and software.
- Strong communication and customer service skills to support diverse stakeholders.
- A proactive mindset with excellent time management and problem-solving capabilities.
- A collaborative approach to working across teams and with external partners.
For further information, please view the attached position description.
Work Related Requirements
The preferred applicant will be required to undergo a pre-employment medical, including drug and alcohol assessment to be considered for the role, as well as possess:
- 5+ years’ experience in a similar IT role
- Strong Microsoft 365, Azure, Entra ID, Intune, SharePoint, PowerPlatform experience.
- Solid Grasp of IT infrastructure & Service Desk Management
- National Police Clearance
- Current ‘C’ class driver’s license
- Rights to work in Australia
Employee Benefits
In addition to the salary our employees enjoy a range of benefits which may include:
- Housing Allowance & Utilities Support: Housing Allowance and utilities assistance
- Generous Annual Leave: Enjoy 6 weeks annual leave + 17.5% leave loading plus an additional 2 public holidays a year
- Relocation Assistance: Receive up to $10,000 in relocation assistance
- Superannuation: 12% Superannuation, with a co-contribution scheme of up to 14%
- Wellness program: Enjoy perks like free gym membership and access to pool facilities
- Training & Development: We’re committed to your career growth!
- Paid parental leave
- Salary packaging: Save on costs with our flexible salary packaging options, from assisting with the price of rent of leasing a new vehicle through a novated lease
- Plus much more!