Retail Assistant / Customer Service 

    Location: Broadbeach Waters, Gold Coast QLD

    Job Type: Full time

    Salary: $26.55 – $34 per hour

    Why You’ll Love It Here

    Be part of the launch crew — shape the vibe from day one

    Award pay + penalties — $26.55–$34/hr + super

    Staff discounts on food, drinks, and merchandise

    Flexible employment types — full‑time, part‑time, casual

    Career growth as the café and retail offering expands

    Supportive, friendly team with clear training and standards

    Work in one of the Gold Coast’s busiest shopping destinations

    What You’ll Do

    🛒 Customer Care – assist guests with product selections, answer questions, and provide warm, memorable service

    📦 Stock & Inventory – manage stock levels, conduct regular stocktakes, and receive deliveries

    🎀 Visual Merchandising – ensure displays are on‑brand, tidy, and inviting

    🧼 Store Standards – maintain cleanliness, organisation, and safety protocols

    What We’re Looking For

    Previous retail experience (stock management highly regarded)

    Strong communication and customer service skills

    Ability to work flexible hours, including weekends/public holidays

    Passion for the Hello Kitty brand and creating joyful guest experiences

    A positive, team‑first attitude and willingness to learn

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