Location: Sydney NSW
Job Type: Full time
Salary: $75,000 – $90,000 per year
As one of our Customer Service Superstars, you’ll be the friendly voice on the other end of the phone helping clients feel heard, supported, and guided. You’ll gather the right info, suggest tailored solutions, and handle objections like a pro, all while keeping the conversation positive and genuine.
What You’ll Do
- Gather accurate and relevant client information to assess their needs
- Providing solutions that really make a difference in their financial journey
- Handle objections and concerns confidently while maintaining empathy
- Build trust and rapport with clients to ensure a positive experience
- Collaborate with the wider team to achieve customer and business goals
What Makes You a Great Fit
- You’ve got top-notch communication skills (and love a good chat!)
- You’re empathetic, patient, and can handle tough conversations with ease
- Objections? No worries! You know how to turn a “maybe” into a “yes”
- You’re comfortable with tech and picking up new systems
- You bring energy, positivity, and team spirit to everything you do
Why You’ll Love Working With Us
- Competitive pay + performance bonuses
- Ongoing training and growth opportunities
- A fun, supportive team that actually enjoys Mondays
- The chance to change lives by helping people get their finances back on track